Policies
Frequently Asked Questions
Last updated June 27, 2026 · Governing law: Florida
Do your hoses and nozzles work with drinking water?
No. Our hoses, nozzles, and connectors are for non-potable wash-down use only. Always inspect connections before each use.
Do you sell electric pumps, gas equipment, or pressure fittings?
No. We do not sell electric pumps, gas equipment, pressure-rated fittings, or marine electrical equipment. Everything we sell runs off a standard garden tap.
Is the boat soap safe for the water?
Our boat soap is a biodegradable, plant-derived concentrate. Keep it away from children, do not ingest it, and follow your local waterway discharge rules when you rinse.
How do telescopic poles ship and how do I use them safely?
The Telescopic Wash Pole ships compact and extends with cam locks. Always keep the pole and any pole-mounted brush clear of overhead power lines.
What currency are prices in?
All prices and orders are in USD only.
What is your return window?
Unopened eligible goods can be returned within 14 days of delivery. See the Returns and Refund Policy tabs for details.
How does checkout work in this build?
This build uses a non-charging demo checkout: no card is collected and no payment is taken. Live deployments connect checkout to Stripe Checkout for secure payment.
Can I order in bulk for a marina or fleet?
Yes. Use the Marina & Bulk page to request a tailored quote for multiple wash-down stations.
Still have a question? Email support@rivercityplumb.shop or call +1 7763629065.